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Feedback and Complaints

Talk to Us:

Aequalis welcomes your feedback and complaints. Without it, we wouldn't know what is working well and what needs to be improved. You can provide feedback or make a complaint by phone, in person at our Head Office, or by submitting a contact form on our contact us page: 


Complaints Management Policy:

If you would like access to Aequalis' Complaints Management Policy, you can download it below. If you submit a complaint, Aequalis will investigate and contact you to provide an outcome. 


Download Aequalis' Complaints Management Policy below.



Further Action:

If you are not happy with the outcome, you may make a further complaint about Aequalis to the NDIS Quality & Safeguards Commission using their contact details below:

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